Frequently Asked Questions

Everything you need to know about your BetterTM shopping experience.

How long does shipping take for my order?

Standard shipping usually takes 3-7 business days within the continental US. International delivery times vary by location but typically range from 10-15 business days.

What is your return policy for fashion items?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to initiate a prepaid return label.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specifications for the perfect fit.

Can I change or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.

Are your products ethically sourced?

Yes, BetterTM Gift Shop is committed to sustainability. We partner with manufacturers who adhere to fair labor practices and use eco-friendly materials whenever possible.